Returns & Exchanges
At Dressmezee, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for items in their original, unworn condition. Please ensure all tags remain attached and the garment is free from makeup or fragrance marks to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all labels are intact and the return form is included inside the parcel.
Ship the Parcel
Generate your prepaid shipping label via the portal or use your preferred carrier to send the package to our distribution center.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing